At First State Bank we recognize the importance
placed on privacy and confidentiality of all financial information.
for all First State Bank employees for collection, use, retention,
and security of individual customer information.
Collection, Use and Retention of
We collect nonpublic personal information on
our customers from the following sources;
Information we receive from customers
on applications or other forms:
Information about customer
transactions with us, our affiliates, or others, and
Information we receive from a
Disclosure of Customer Information
We do not disclose any nonpublic personal
information about our customers or former customers to anyone,
except as permitted by law or when legally permitted to serve the
Information regarding our customers will only be disclosed to third
parties under the following conditions:
If we have the written permission of
In order to comply with government or
court orders, or
In order to report the existence and
condition of an account to companies such as reputable credit
bureaus or merchants.
Limiting Employee Access to Customer
At First State Bank, employee access to
nonpublic personal information about customers is limited to those
with a business reason to know such information.
Employees are educated on the importance of maintaining the
confidentiality of customer information and on these privacy
principles. We maintain
physical, electronic and procedural safeguards that comply with
federal regulations to guard our customer nonpublic personal
When the customer visits our website to view
any pages, read product information, or use our online calculators
and tools; the customer does so without telling us who they are and
without revealing any personal information.
While we do not collect identifying information about
visitors to our site, we do use standard software to collect
information for the strict purpose of tracking activity on our site.
This allows us to better understand how many people use our
site and which pages and features are most popular.
The only information we normally collect and store is:
The name of the customer’s Internet
The customer’s Internet address,
The date and time the pages were
The page or pages the customer
There are instances where the customer may
elect to provide us with personal information.
If the customer fills out one of our feedback or request
forms or sends us e-mail, the customer is transmitting the
information that appears to the customer in the form or the message.
This will typically include information like the customer’s
name, mailing address, e-mail address, the kind of request the
customer is making, and any other information necessary to fulfill
the customer request.
The customer never transfers personal identifying information that
they do not enter themselves.
This information is used internally only for the purpose of
fulfilling the request or for contacting the customer directly and
is not given or sold to any other organization.
Our website is not targeted or marketed to
We believe that keeping your trust is very
important, so if you should have an inactive or closed account(s)
with us, we will continue to adhere to the policies and practices
described in this notice.
Bank is chartered under the laws of the State of Texas and is subject to regulatory oversight
by the Texas Department of Banking.
Any consumer wishing to file a complaint against First State
Bank should contact the Texas Department of Banking.
Consumers may file complaints with the Texas
Department of Banking by contacting the Department through one of
the means indicated below:
In Person or U.S.
Mail to: Texas
Department of Banking
2601 North Lamar Boulevard
Telephone Number: 1-877-276-5554 (toll free)
Fax Number: 1-512-475-1313